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Security
Delta Community knows how important your personal and financial information is to you. That’s why we take
as many measures as possible to protect you from fraud and to give you the peace of mind you deserve. Be
sure to look over the articles below to keep your finances on the safe side.
Recently Delta Community has learned of members receiving fraudulent phone calls from individuals claiming to be from the Credit Union. When this happens, the phone number the scammers are calling from is “spoofed,” meaning it might appear to be a legitimate Delta Community contact number but is fake. The caller tells the member that there has been a specific, fraudulent charge on the account of the member and asks the member to confirm his or her identity. Please remember that Delta Community will never call, text, or email you to ask for your checking, savings or investment account, ATM, debit or credit card password, or your telephone access (IVR) PIN.
Apple, Inc., disclosed in the last few days that a serious security issue has been identified in the operating systems for its iPhones, iPads and other Apple devices, including laptop computers. The vulnerability allows hackers to potentially take full control of the device (and all the information on it), and there is evidence that the security issue is already being actively exploited by hackers. Apple has recently released operating system updates for its devices to address the problem.
Be careful and do not become a victim of check fraud. Recently, Delta Community Credit Union has identified and stopped several fraudulent Delta Community Official Checks and cashier’s checks; these were counterfeit checks that were circulating in several states. You should take time to verify any Credit Union check that you receive before trying to use that check; attempting to deposit or otherwise use a fraudulent check could result in a personal financial loss.
Delta Community will never ask you for a password or PIN by email, text or phone call. If someone tries to get that from you, hang up immediately and contact our Member Care Center via our toll-free number at 800-544-3328 or locally at 404-715-4725.
Delta Community has been made aware of a fraudulent text message scam (SMSishing scams) under the name of the Credit Union. The message reads that Delta Community has posted a secure message for the recipient to review their account information and includes a link to resolve the problem. This malicious link takes the user to a spoofed website and encourages the recipient to enter their personal information.
Security is one of our most important goals at Delta Community, and we maintain a range of different measures that protect members’ online accounts. To safeguard accounts even further, we encourage our members to thoughtfully create unique usernames and passwords that follow recommended guidelines for strength.
Delta Community has been made aware of members receiving fraudulent phone calls from individuals claiming to be from the Credit Union. In these instances, the phone number they are calling from is “spoofed,” meaning it might appear to be a legitimate Delta Community contact number. The caller states that there has been a fraudulent charge on the member’s account and asks the member to confirm his or her identity.
Delta Community has been made aware of fraudulent phishing email messages being sent to some members of the Credit Union. This email's subject line says, “Account Alert: Technical Error Detected!” and it is being sent from an email address pretending to be associated with Delta Community Credit Union.
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Warning About Email
Please note that email is sent over the public internet. We recommend not sending any personal, confidential or private information in your message.
EHL
Equal Housing Lender
NCUA
National Credit Union Administration, a U.S. Government Agency
Your savings federally insured to at least $250,000 and backed by the full faith and credit of the United States Government.
