What should I do if my Credit, check(debit) or ATM card is lost or stolen and what is my liability for fraudulent charges?
Contact Delta Community immediately at 1-800-544-3328 or 404-715-4725 to block the card and report the fraudulent charges.
You may also block your card using Online Banking, select Additional Member Services > Card Management > Follow the prompts
Always report the loss promptly to ensure the -0- liability on Visa transactions when a Visa card is lost or stolen. A new card can be ordered at your request and will be delivered in 7-10 business days. If there are unauthorized charges, you will be asked a series of questions to report the fraud. It may be necessary to complete additional paperwork. but a Delta Community representative will contact you if this is necessary. In most circumstances, a conditional credit is posted to your account.
If additional information is requested, you may return the information by fax to the e-Commerce Fraud Department at 404-677-4598, stop into one of the branch offices or mail to:
Delta Community Credit Union
P.O. Box 20541
Atlanta, GA. 30320-2541
