How can I obtain a PIN for my new card?

Members can set their initial PIN at any Delta Community Branch location or by calling the Self-Service number toll free at (855-477-1144).

An alert message will be sent to members after they have set their PIN confirming the change.

I would like to select the PIN for my cards. How can I change the PIN on my Delta Community ATM/Visa Check Cards and Visa Credit Card?

Members can change their PIN in person at any Delta Community branch location. Members can also change their PIN at a Delta Community Credit Union ATM or over the phone by calling toll free 855-477-1144.  You do not need to know your PIN to change your PIN.

An alert message will be sent to members after they have set their PIN confirming the change.

Please note, PIN selections cannot be submitted via online, written form, or fax..

I do not remember my card's PIN. Is there a way to verify the PIN?

Delta Community cannot provide a card PIN.  Members who have access to a Delta Community branch can go into the branch and set their PIN with a Delta Community representative.  Those that do not live within driving distance of a branch can utilize the self-service IVR by calling toll free 1-855-477-1144 to reset their card PIN.

I am traveling internationally and cannot withdraw money from an ATM due to a 6 digit PIN requirement. How can I withdraw my funds?

Because our system does not allow a 6-digit PIN you will need to locate another financial institution, ATM or complete a cash advance.